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Shipping Solutions Case Studies

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Case Studies & Shipping Solution Successes

Our customers tell the best stories of how our innovative third-party logistics (3PL) services drive shipping success — for companies just like you. Read what our customers say about partnering with Worldwide Express and how  logistics outsourcing solved their biggest shipping problems with ease.

1. ADA Enterprises Uses 3PL Services to Streamline Logistics

Midwest B2B manufacturer partners with Worldwide Express to combat challenges surrounding freight shipping, invoicing, claims and their remote location.

Key Takeaways

  • Logistics outsourcing significantly lowered freight costs
  • 3PL services increased shipping efficiency
  • Better control of claims for missing or damaged shipments

"I can't say enough about how much everyone at Worldwide Express has helped us in different situations with shipments and carriers. I know that when I reach out to anyone in customer service or team leadership at WWEX that they are going to help us in whatever way they can." — Jennifer Willand, ADA Customer Service Representative

ADA Enterprises

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2. Green Roads Streamlines Parcel Shipping Strategy

Growing, Florida-based CBD company streamlines tracking, customer communication and increase claims resolution after partnering with Worldwide Express.

Key Takeaways

  • Unrivaled customer support allows Green Roads to scale their shipping efforts in a fast-growing industry
  • Reliable shipping technology improves transparency and relationships with end customers
  • Custom, unique solutions like a drop trailer program help reduce costs and improve parcel shipping efficiencies

"We would wait for trucks to arrive at a certain time for our pickup. Sometimes, those trucks would be so full with other shipments (from other companies) that we would have to wait for a second truck to arrive. Now, working with Worldwide Express, we have an empty, dedicated trailer on-site every day so we're able to load the trailer on our time." — Brent Zimmerman, Green Roads Assistant Manager of Shipping & Logistics

Green Roads

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3. Bay Island Saves Money, Improves Shipping Processes with Worldwide Express

The Minnesota-based supplier of specialty food and holiday gift baskets partnered with Worldwide Express for improved shipment visibility, technology solutions and carrier partners.

Key Takeaways

  • Specialized trucks and sufficient trailer space helped during peak season
  • New processes created improved tracking and delivery verification
  • Carrier network and sophisticated TMS lead to greater shipping efficiency

"We felt strongly that we were paying a premium and not getting the service that we needed until we found Worldwide Express. We still rebid our shipping every year, and Worldwide Express has been very consistently competitive. Add in their service and technical capabilities, and Worldwide is the whole package." — Rich Greig, Bay Island VP of Operations

Bay Island

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4. Chemcore Gets Customer Support, Claims Process Upgrade

The Texas-based sink wholesale supplier leveraged industry-leading carriers and claims expertise from its Worldwide Express dedicated account team to assist with its rapid growth.

Key Takeaways

  • Carrier network and single point of contact resulted in better rates and efficiency
  • 3PL services lightened burden of often-complex claims process
  • Customized packaging expertise reduced damaged shipments

"It's really about the people at Worldwide Express. That's what's kept us shipping with them for so long. It's nice to have one point of contact, especially one that knows you and your business so well. I can call Worldwide and state any problem very simply, and they always know exactly what needs to be done. That kind of history and service goes a long way." — Sarah Miller, Chemcore Operations Manager


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Are you the next Worldwide Express success story?

We've spent more than 30 years handling logistics for tens of thousands of businesses. We specialize in helping companies get the most out of their shipping experience through our unmatched combination of carrier relationships, industry expertise, sophisticated shipping technology, unbeatable rates and personalized service. To learn more about how to take your shipping to the next level, schedule a complimentary shipping consultation with our experts today!