Whether you are an experienced shipper or a newcomer to the freight shipping game, you know that freight claims are just part of business. They aren’t necessarily things you like to think about. After all, shipping claims are submitted only when your shipment has been damaged or lost on its way to its destination.

However, it is paramount that you understand how claims work so you can accurately and swiftly recover from losses. The best place to start is by understanding the basic definitions of the most common types of freight claims. This will give you a jump-start on the shipping claims process.

Your First Step To Understanding Freight Claims

In our e-guide, Freight Claims: Understand the 4 Types & Make Sure You’re Covered, we provide freight claim definitions and give you tips on how to navigate shipping claims when you do have to submit them. The four claims we look at are:

  • Damage
  • Loss
  • Shortage
  • Concealed damage or shortage

Shipping claims, then what? Know your coverage

While it’s important to know these terms and what they mean for you, it is equally important to understand your coverage options before, during and after the claims process. Understanding your coverage will provide you with an expectation of how much you will recover in the unfortunate case of damage or loss. In this e-guide, we explain:

  • Carrier liability — Understand what carriers cover and learn about a special exemption they are afforded.
  • Freight insurance — Learn how this option provides additional safeguards and can fully cover your shipment in cases of loss or damage.

Additionally, we provide more information on freight insurance and describe why we recommend it as your main shipping protection — especially in cases of valuable and fragile freight. The reasons we recommend freight insurance include:

  • Full value repayment
  • Flexible coverage
  • Disaster protection
  • Faster claims process

Bonus: learn how to prevent rejected freight shipments and avoid the shipping claims process altogether.

We’re here to help make sense of freight claims!

We know some shippers need guidance on how to navigate shipping claims, whether you are shipping full truck load (FTL) or less-than-truckload (LTL). That is precisely why we have created this e-guide for you. At Worldwide Express, we like to provide shippers with resources so they can make the wisest decisions for their business operations.

We also like to take a hands-on, consultative approach with all shippers. Whether it’s regarding freight claims or overall guidance on your freight shipping or parcel packages, our shipping and logistics experts sit down with shippers to guide them through the process and help build best practices.

Download our freight claims e-guide today or reach out to one of our shipping experts for a free consultation.