Leadership

With more than 30 years as a leader at UPS, Joe uses insight and experience to manage Worldwide Express’ strategic relationship as a UPS Authorized Reseller and guide WWEX marketing initiatives. Having directed UPS’ Asia Pacific region marketing group and held roles in customer technology marketing, product development and marketing research, Joe leads the strategy to drive awareness and demand for Worldwide Express services. He received a Bachelor of Science in Business Administration (B.S.B.A.) and a Master of Arts in economics from Old Dominion University.

Joe leads the Worldwide Express revenue management team where he is driving transformative change in the company’s capabilities to help grow revenue, improve business performance and create a new and improved customer experience. Joe has more than 20 years of experience in pricing, revenue management, and customer solutions within the transportation industry. He led teams at UPS (parcel) and UPS Forwarding, and has expertise in the LTL industry as he led pricing at UPS Freight LTL. He holds an MBA from Georgia State University and is a member of the Professional Pricing Society advisory board.

As the SVP of HR, Shelly's work as a business leader is centered around people and talent. Since joining the team, Shelly has been instrumental in building partnerships within the business and finding solutions to every day high growth challenges. Leveraging her talents and fostering team harmony, she works to preserve and capture the essence of the organization's unique culture, building an employee experience strategy that aligns with that culture and executing programs that bring vision to life. Prior to joining the team, Shelly led functional areas of HR for RealPage, including talent acquisition, employee benefits and M&A integration. She holds a Bachelor of Arts in Communication from Texas State University.

As General Counsel, Charlene leads the legal team and oversees all legal matters for the company, including compliance, franchising, corporate governance, acquisitions, employment practices, contract management, intellectual property, insurance, 3PL brokerage and freight. Prior to joining the team in 2017, she was a partner with an AmLaw 100 law firm and acted as WWEX outside counsel for more than 10 years. Charlene has been a frequent speaker and written on numerous topics for the International Franchise Association and American Bar Association. She holds a Bachelor of Arts in political science from Trinity University and a Juris Doctor from Baylor University.

As SVP of Sales, Brian heads hundreds of professionals composing the industry-leading Worldwide Express sales organization. Brian has dedicated the entirety of his career to WWEX, beginning in a sales role at a franchise where he won multiple national awards before leading it to 500% growth. Bringing unparalleled leadership to the executive team, Brian’s focus on strong customer relationships and innovation pushes WWEX to new heights. Brian holds a Bachelor of Science in Marketing from Messiah University.

As SVP of Commercial Services - Truckload, JJ leads the company’s integrated truckload service offering and drives efficiency and best practices within the division’s growth, customer success and procurement functional operating groups. He has spent his entire career in the logistics and supply chain industry and has held leadership roles in sales and front office operations, with deep experience in procurement, operations and account management. His first 13 years in the industry were with Circle 8 Logistics, where he helped grow the company into a $150+ million business prior to its acquisition by GlobalTranz. JJ holds a Bachelor of Arts degree from the University of Iowa.

Ross leads the enterprise sales organization as well as the design and delivery of innovative and customized supply chain solutions that drive efficiency, cost savings and competitive advantages for current and prospective customers. With over 20 years of experience in the supply chain and logistics industry, Ross has developed and grown sales and operations teams specializing in best-in-class service execution of LTL, TL, expedite, supply chain management, projects and heavy haul, white glove and managed transportation service lines. Ross holds a Business Management degree with a finance/accounting emphasis from Saint John’s University.

As SVP of the GlobalTranz Agent Channel, Mike leads the company’s agent support teams and is responsible for the growth, training, development and recruitment strategy of the company’s freight agent network. He has more than 20 years of experience in sales, business development, training, recruiting and onboarding for companies with agent-centric business models. Mike holds a Bachelor of Science in business management from University of Phoenix and is bilingual in English and Portuguese.

As the SVP of Franchise Development, Dustin is responsible for leading, supporting and growing the Unishippers franchise sales channel. He is a WWEX blue blood, having spent his entire professional career with the organization starting as a 22-year-old, entry-level Worldwide Express salesperson before taking on roles with increasing responsibilities covering sales, training, and business, commercial and franchise development. He holds a Bachelor of Science degree in economics from the University of Illinois Urbana-Champaign.